For most, our bike is very important to us, whether it be for the adrenaline rush on the trails or making sure we get to work on time. At E-Venture Bikes we understand this importance and offer bike repairs and servicing to the highest degree to provide our customers with reliable and safe cycles, so they can enjoy their time in the saddle
At E-Venture we aim to help you maximise the enjoyment of your bike and to protect your investment. A key part of this is ensuring that the bicycle is regularly serviced and maintained. Take a look at our most popular services. Don’t forget that if you need help with something a little more bespoke, get in touch and we’re happy to help!
Keep me
Service
This is our most popular service for frequent riders that want their bikes running sharp and sweet. This will help prevent breakdowns and walks home so you can focus on enjoying the ride.
Recommended every 6 to 12 months
Price £80
compare service options
Whether you’re clocking up the miles or its coming up to race day, this service will get your bike running like new and get you riding at peak performance.
Recommended every 12 months or before an event
Price £160
compare service options
At E-Venture it is our core aim to keep you and your bike running safe and smooth.
Every service is performed with bicycle safety our number one priority and with passion for riding in our team, we ensure that every bike we work on is with the utmost professionalism and attention to detail. We offer competitive prices and fast turn around to ensure you are not out of the saddle for longer than necessary.
To book a service or repair, please give us a call or fill in the form and we will contact you to schedule a convenient time.
Our Technicians are experienced in creating your dream bike.
With extensive experience our team can guide you step by step in creating your own unique bike, whether it’s road, time trial or MTB specific builds. If it’s a new set of DT Swiss wheels or Sram E-Tap electronic gears, Get in touch with our team to get the best advice.
Bought your bike online……we can help with that.
When you get your bike delivered from an online store there is always some assembly to do. If you want peace of mind that this is done correctly our technicians will assemble and give a comprehensive check over with paperwork to show what has been carried out.
We take great care assembling your new bike, take a look at the checks we follow:
There are two types of biker. One gets a new bike every year and then swaps it for the latest and greatest the next year. The other find their perfect steed and wants to keep it in perfect condition for years to come.
Either way, riders want their bike to look fresh and stay that way with a frame protection install.
In our Service Department, you’ll find our bike Technician, Josh Day. This qualified individual is a true master, possessing an extensive knowledge of bikes and a keen eye for detail. Whether it’s repairing a flat tire, tuning the gears, or diagnosing complex electrical issues on e-bikes, his skillset is unmatched. With years of experience under his belt, he has a deep understanding of various bike models and their intricate components, allowing him to provide top-notch service, ensuring that customers leave with both a smoothly running bike and a sense of confidence in their cycling experience.
Josh’s dedication to providing exceptional service, coupled with his amiable personality, makes him the go-to bike technician at e-venture Bikes, leaving customers delighted and eager to recommend his services to others.
He holds his Cytech Bicycle Mechanics Level 3 and has extensive knowledge in all genres of cycling so worth having a chat with for all your biking queries.
**Please note: All parts are chargeable.
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SAFE
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RELIABLE
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PERFORMING
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| DRIVETRAIN | |||
| Check both gear mechs for wear and damage – adjust limit stops as required | |||
| Check operation of gears – adjust as necessary | |||
| Lubricate brake and gear cables (replace if required – chargeable) | |||
| Inspect chain for wear using wear indicator – lubricate if OK, replace if not (chargeable) Inspect front chainring and rear cassette | |||
| Check bottom bracket for play | |||
| Remove, fully degrease and replace drivetrain | |||
| Inspect both pedals for wear and tear | |||
| Ensure both crank arms are tightened to manufacturer’s torque settings | |||
| BRAKES | |||
| Check the mounting and alignment of both brakes – adjust as necessary | |||
| Inspect brakes for wear and damage | |||
| Inspect condition of brake pads | |||
| Check operation of brakes – adjust as necessary (additional charge for bleeding hydraulic brakes) | |||
| FRAME, WHEELS AND STEERING | |||
| Check for damage to frame, forks, tyres, and components | |||
| Examine wheels and tyres – specifically braking surfaces and tread condition. | |||
| Inflate tyres to correct pressure. | |||
| Remove and inspect wheels for wear or damage to hubs, bearings, spokes, rims, and tyres Check both wheels run true – true as required | |||
| Check stem and headset alignment and security, and ensure all bolts are tightened to manufacturer’s torque settings | |||
| Check security of handlebar clamp and handlebar mounted controls, ensuring that all bolts are tightened to manufacturer’s torque settings | |||
| SUSPENSION (WHERE FITTED) | |||
| Inspect front suspension fork – check for worn seals and oil leakage | |||
| Inflate forks to correct air pressure for rider’s weight Inspect rear suspension unit for leakage – ensure mounting points are tightened to manufacturer’s torque settings | |||
| Inspect all suspension linkages/pivots and bushes – remove, re-lube and replace as required. (replace if required – chargeable) | |||
| Ensure rear shock is correctly tensioned/ inflated for the rider | |||
| KEEP ME PERFORMING This service is bespoke to your needs and includes all that is in the reliable service plus; | |||
| Consultation with our lead mechanic to understand all your requirements face to face or by telephone | |||
| Both hubs are taken apart and bearings inspected for wear. Replaced where necessary. | |||
| Bottom bracket inspected, removed & replaced/ re-fitted with fresh anti seize & grease. Replaced where necessary. | |||
| Headset taken apart and inspected for wear. Replaced where necessary. | |||
| A full strip down, degrease and clean before rebuild. |
Complete the form below to book a service
Let us know how we can help with your bike related needs, and we’ll promptly get back in touch to assist with a solution.
FRAME AND WHEELS
BRAKES
FRAME AND WHEELS
SUSPENSION (WHERE FITTED)
FRAME AND WHEELS
BRAKES
We offer a convenient Click & Collect service so you can shop online and pick up your order from our shop at your convenience.
Simply select Click & Collect as your delivery method at checkout, and once your order is ready, we’ll notify you via email or phone.
Best of all the service is completely FREE!
Cycle to Work is a government scheme, aimed at making cycling more affordable and accessible for commuters and leisure riders. It’s a simple three-step process, which will help you save up to 39% on a brand new bike, cycling accessories or a combination of the two!
Step 1: Choose your bike from the E-venture shop
Step 2: Request a Cycle to Work certificate via your employer
Step 3: Get your cycle package from us and hit the road!
Interested in the Cycle to Work Scheme? Get in touch or come visit us at the E-Venture shop.
We’ve partner with Sundays to offer you 10% off specialist bicycle insurance. Get covered online in a couple of minutes to enjoy stress-free riding with Sundays and E-Venture Bikes.
Cycling insurance designed by cyclists.
For 10% off, simply use the discount code: VENTURE at checkout.
Our Price Match Promise ensures that if you find a lower price on the same item elsewhere, we’ll match it.
We strive to provide you with the best value for your money, so you can shop with confidence knowing you’re getting the best deal possible.
Just let us know and we’ll make sure you receive the same great product at the best available price.
If you are shopping in-store one of our team can assist you with your price match request and will verify price and availability with you on the spot.
If you are shopping online email us at [email protected] with subject “Match Me”. You will need to provide proof of the competitor’s price by sending us the;
For more information check out our T&C’s in the link below.
We understand that sometimes returns are necessary, and we strive to make the process as simple and hassle-free as possible for you.
Our Returns Policy ensures that you can shop with confidence, knowing that if you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
Whether you’ve changed your mind, received a faulty item, or simply aren’t satisfied with your purchase, we’re here to help.
Our dedicated customer service team is ready to assist you every step of the way, making your return experience smooth and stress-free.
Use the below chart to find your size.
[size_guide_table]
Still not sure what size is best?
| Click & Collect Same day (if in-store) | Free |
| Bike Delivery 5-7 working days | £59.99 |
| Personal Bike Delivery (CA postcodes) 7-9 working days | Free |
| Standard Delivery (orders over £40) 2-4 working days | Free |
| Standard Delivery (orders under £40) 2-4 working days | £2.95 |
| Bulky Item Delivery* 2-4 working days | £10.99 |
Order online and collect from our Keswick store in the Lake District. Simply choose “Click & Collect” at checkout.
Your Bike is assembled, inspected, and boxed for delivery. Upon arrival, simply unbox and adjust the handlebars, pedals, and seat.
Exclusive for CA postcode residents, our knowledgeable team will hand-deliver your Bike to your door. We’ll set it up and provide a personal guide, answering any questions to ensure you’re all set to go with your new Bike.
We aim to process and dispatch all orders with the utmost speed. You’ll receive an email with tracking info as soon as your order is dispatched.
We offer a 30-day return policy for all online purchases.