At E-Venture Bikes, our commitment is to ensure your order is swiftly processed and dispatched. We prioritise efficiency and your convenience throughout the delivery process.
Prompt Dispatch: Our goal is to dispatch all in-stock items with the utmost speed. As soon as your order is on its way, you’ll receive an email from us, complete with tracking information.
Thorough Bike Build: For our range of bicycles, please allow for a brief 2-day period dedicated to building and a meticulous pre-delivery inspection. We take this extra time to guarantee that your new bike arrives in perfect condition, ready to embark on your adventures.”
At E-Venture Bikes, all of our bikes undergo a safety check and pre-delivery inspection by our Cytech qualified mechanics prior to being re-boxed for shipping.
All you will need to do is, unpack the bike, align the handlebars, add on pedals, and adjust the saddle. Please take a look at our Bike Assembly Guide for more infomration.
We aim to ship all of our bikes within two working days of the order, however please allow for additional time for this process during busy periods.
Due to the size and weight of some of the products we sell, we have to charge for the increased price of postage.
As a guide these items include;
At e-Venture Bikes, we’re pleased to provide our exclusive Personal Bike Delivery service, available to anyone in a CA postcode.
This premium service features one of our knowledgeable team members hand-delivering your bike right to your doorstep.
Our experts take the time to ensure your bike is not only delivered but also set up correctly to your preferences. This personal touch ensures your bike is ready for your adventures, and it means no large boxes for you to worry about recycling – a hassle-free experience from start to finish!”
We offer a convenient Click & Collect service so you can shop online and pick up your order from our shop at your convenience.
Simply select Click & Collect as your delivery method at checkout, and once your order is ready, we’ll notify you via email or phone.
Best of all the service is completely FREE!
Cycle to Work is a government scheme, aimed at making cycling more affordable and accessible for commuters and leisure riders. It’s a simple three-step process, which will help you save up to 39% on a brand new bike, cycling accessories or a combination of the two!
Step 1: Choose your bike from the E-venture shop
Step 2: Request a Cycle to Work certificate via your employer
Step 3: Get your cycle package from us and hit the road!
Interested in the Cycle to Work Scheme? Get in touch or come visit us at the E-Venture shop.
We’ve partner with Sundays to offer you 10% off specialist bicycle insurance. Get covered online in a couple of minutes to enjoy stress-free riding with Sundays and E-Venture Bikes.
Cycling insurance designed by cyclists.
For 10% off, simply use the discount code: VENTURE at checkout.
Our Price Match Promise ensures that if you find a lower price on the same item elsewhere, we’ll match it.
We strive to provide you with the best value for your money, so you can shop with confidence knowing you’re getting the best deal possible.
Just let us know and we’ll make sure you receive the same great product at the best available price.
If you are shopping in-store one of our team can assist you with your price match request and will verify price and availability with you on the spot.
If you are shopping online email us at [email protected] with subject “Match Me”. You will need to provide proof of the competitor’s price by sending us the;
For more information check out our T&C’s in the link below.
We understand that sometimes returns are necessary, and we strive to make the process as simple and hassle-free as possible for you.
Our Returns Policy ensures that you can shop with confidence, knowing that if you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
Whether you’ve changed your mind, received a faulty item, or simply aren’t satisfied with your purchase, we’re here to help.
Our dedicated customer service team is ready to assist you every step of the way, making your return experience smooth and stress-free.
Use the below chart to find your size.
[size_guide_table]
Still not sure what size is best?
| Click & Collect Same day (if in-store) | Free |
| Bike Delivery 5-7 working days | £59.99 |
| Personal Bike Delivery (CA postcodes) 7-9 working days | Free |
| Standard Delivery (orders over £40) 2-4 working days | Free |
| Standard Delivery (orders under £40) 2-4 working days | £2.95 |
| Bulky Item Delivery* 2-4 working days | £10.99 |
Order online and collect from our Keswick store in the Lake District. Simply choose “Click & Collect” at checkout.
Your Bike is assembled, inspected, and boxed for delivery. Upon arrival, simply unbox and adjust the handlebars, pedals, and seat.
Exclusive for CA postcode residents, our knowledgeable team will hand-deliver your Bike to your door. We’ll set it up and provide a personal guide, answering any questions to ensure you’re all set to go with your new Bike.
We aim to process and dispatch all orders with the utmost speed. You’ll receive an email with tracking info as soon as your order is dispatched.
We offer a 30-day return policy for all online purchases.
