Cookie Policy

Welcome to our Cookie Policy. At E-Venture Bikes, we are committed to transparency and ensuring your online experience is secure and personalised. This policy outlines how we use cookies to enhance your interaction with our website. Please read on to understand more about cookies and how they impact your browsing experience.

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings. Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Types of cookies we use

You have control over your cookie preferences. You can adjust them at any time by clicking the “Cookie Settings” button below. This will allow you to revisit the cookie consent banner and modify your preferences or withdraw your consent immediately. Cookie Settings In addition to using our provided settings, you can also manage cookies directly through your web browser. Each browser has its own method for managing cookies. Below are links to support documents for popular web browsers:

If you are using any other web browser, please visit your browser’s official support documents.

More Information

More information and details on the various types of cookies, the way they work and their characteristics can be found on the following sites (completely independent and not affiliated with us) allaboutcookies.org or aboutcookies.org. For general legal information about us and the use of the Site, please see the Terms and Conditions of the Site. For information related to personal data processing by us via the Site, please see the relevant Privacy Policy.

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Effective Date: 23-Apr-2024 Last Updated: 23-Apr-2024

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Group Hire Enquiries

Hire over 5 bikes and get 10% off
Hire over 10 bikes get 15% off

Click & Collect

We offer a convenient Click & Collect service so you can shop online and pick up your order from our shop at your convenience.

Simply select Click & Collect as your delivery method at checkout, and once your order is ready, we’ll notify you via email or phone.

Best of all the service is completely FREE!

See our Delivery Options

Cycle to Work Scheme

Cycle to Work is a government scheme, aimed at making cycling more affordable and accessible for commuters and leisure riders. It’s a simple three-step process, which will help you save up to 39% on a brand new bike, cycling accessories or a combination of the two!

Step 1: Choose your bike from the E-venture shop

Step 2: Request a Cycle to Work certificate via your employer

Step 3: Get your cycle package from us and hit the road!

Interested in the Cycle to Work Scheme? Get in touch or come visit us at the E-Venture shop.

See our Cycle to Work Scheme

Bicycle Insurance

We’ve partner with Sundays to offer you 10% off specialist bicycle insurance. Get covered online in a couple of minutes to enjoy stress-free riding with Sundays and E-Venture Bikes.

Cycling insurance designed by cyclists.

  • Accidental damage
  • Theft from and away from your home
  • Malicious damage
  • Theft/damage in-transit (domestic travel)
  • Transporting your bicycle on a bike rack
  • Replacement bicycle hire reimbursement

For 10% off, simply use the discount code: VENTURE at checkout.

Get a quote at Sundays

Price Match Promise

Our Price Match Promise ensures that if you find a lower price on the same item elsewhere, we’ll match it.

We strive to provide you with the best value for your money, so you can shop with confidence knowing you’re getting the best deal possible.

Just let us know and we’ll make sure you receive the same great product at the best available price.

If you are shopping in-store one of our team can assist you with your price match request and will verify price and availability with you on the spot.

If you are shopping online email us at [email protected] with subject “Match Me”.  You will need to provide proof of the competitor’s price by sending us the;

  • Web address (URL) of the bike at a lower price on the competitor’s website along with the size and colour of the bike.
  • Web address (URL) of the bike on our site that you would like to price match with the same size and colour of bike.

For more information check out our T&C’s in the link below. 

See our Price Match Promise

Returns

We understand that sometimes returns are necessary, and we strive to make the process as simple and hassle-free as possible for you.

Our Returns Policy ensures that you can shop with confidence, knowing that if you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.

Whether you’ve changed your mind, received a faulty item, or simply aren’t satisfied with your purchase, we’re here to help.

Our dedicated customer service team is ready to assist you every step of the way, making your return experience smooth and stress-free.

See our Returns Policy

Size Guide

Use the below chart to find your size.

[size_guide_table]

Still not sure what size is best?

Email us • +44 17687 21920

Bike Delivery

 

Click & Collect
Same day (if in-store)		Free
Bike Delivery 
5-7 working days		£59.99
Personal Bike Delivery (CA postcodes)
7-9 working days		Free
Standard Delivery (orders over £40)
2-4 working days		Free
Standard Delivery (orders under £40)
2-4 working days		£2.95
Bulky Item Delivery*
2-4 working days		£10.99

Click & Collect

Order online and collect from our Keswick store in the Lake District. Simply choose “Click & Collect” at checkout.

Boxed Bike Delivery

Your Bike is assembled, inspected, and boxed for delivery. Upon arrival, simply unbox and adjust the handlebars, pedals, and seat.

Personal Bike Delivery

Exclusive for CA postcode residents, our knowledgeable team will hand-deliver your Bike to your door. We’ll set it up and provide a personal guide, answering any questions to ensure you’re all set to go with your new Bike.

Dispatch Times

We aim to process and dispatch all orders with the utmost speed. You’ll receive an email with tracking info as soon as your order is dispatched.

Satisfaction Guaranteed

We offer a 30-day return policy for all online purchases.

Need More Info?

See our Delivery Information